Recalls are ugly but its something many companies go through. What minimizes the damage is the hassle-less replacement procedure.
Corsair Force 3 series SSD drive CSSD-F120GB3-BK is recalled. The announcement is made by Corsair’s own Tech support Yellowbeard.
Over the past several days, we have analyzed issues associated with the stability of our recently released 120GB Force Series 3 SSD. Our review has identified that a significant percentage of these drive do not operate to specifications. The solution will require changes to both the SSD firmware and the hardware components of the SSD itself.
We have stopped shipments of the affected drive, Corsair part number CSSD-F120GB3-BK, effective immediately and have implemented the following remediation plan:
(1) ALL users should cease using the CSSD-F120GB3-BK drive immediately, even if you have not experienced issues of stability.
(2) Users may then either RETURN the drive to Corsair, at Corsair’s expense, to be exchanged with a replacement drive that does meet specifications OR
(3) Return the drive to their place of purchase.
Corsair is committed to product quality and we want to assure our customers that this remediation plan will be implemented at no cost to you.
To return your Force Series 3 120GB SSD to Corsair, contact Corsair to ARRANGE YOUR REPLACEMENT . Corsair will pay for shipping your drive back to Corsair and will replace your drive free of charge. Estimated turnaround time is ten business days.
I do not believe that these SSDs are available in India yet. Even OCZ made a recall due to the 25nm FLASH NAND issue.