Many of the readers have asked if MSI has shut down their operations in India, especially those who need to RMA their MSI branded products, especially graphic card and motherboard lineups.
Things became a little bit more concerning when MSI India’s portal was re-directing to MSI Global’s website. Sending a mail to one of the known contacts in MSI India help, but thanks to an MSI contact from another country, the following reply has arrived:
Recently we have restructured our Indian operation. Accordingly we will be directly handling India business through MSI HQ in Taiwan.
Regret for any inconvenience caused during this time of change.
Local service ofcourse will remain as it is that is through Digicare.
Do note that re-structuring is not as same as shutting. Although the brand service and RMA will be handled, its only the business part of it will be handled by Continent/World head office, in MSI’s case is Taiwan. RMA will still be handled by Digicare.