Earlier, TechPowerUp! posted an article highlighting an email from MSI Tech support claiming they are providing UEFI updates for Ryzen 3000 series on the B450 and x470 platforms. It started with an X370 XPOWER Gaming Titanium customer asking MSI Germany about the UEFI updates for its B350 and X370 motherboards. The upcoming Ryzen 3rd gen CPUs are expected to run the older and the current AM4 chipset platforms along with the upcoming X570 chipset which will sport the PCIe 4.0 bandwidth.
Lost in translation?
While MSI has rolled out UEFI for its current-gen AM4 motherboards, there’s no information about its previous generation. Naturally, someone would ask for a response and therefore the following email communication:
The words on the email are important because it doesn’t it say it ‘only’ support these platforms while ignoring the B350 and X370 AM4 motherboards. At best, it only implies the roll out updates were on the currently available platform. After getting a good enough translation from a European native, I assumed MSI would be rolling out a response. So it made sense to be on standby for a while.
And they did!
MSI’s official response
MSI assured that the new UEFI updates for the upcoming 7nm Ryzen 3rd generation CPUs will be out on May. They have confirmed to release a list of compatible AM4 motherboards. In regards to the tech support’s response, MSI says the following:
It has come to our attention that MSI Customer Support has regrettably misinformed an MSI customer with regards to potential support for next-gen AMD CPUs on the MSI X370 XPOWER GAMING TITANIUM motherboard. Through this statement we want clarify the current situation.
At this point, we are still performing extensive testing on our existing lineup of 300- and 400-series AM4 motherboards to verify potential compatibility for the next-gen AMD Ryzen CPUs. To be clear: Our intention is to offer maximum compatibility for as many MSI products as possible. Towards the launch of the next-gen AMD CPUs, we will release a compatibility list of MSI AM4 motherboards. Below is a full list of upcoming BIOS versions which include compatibility for the next-gen AMD APUs for our 300-Series and 400-Series AM4 motherboards based on the latest AMD Combo PI version 126.96.36.199. These BIOS versions are expected to be released in May this year.
Motherboard compatibility list
|X470 Gaming M7 AC||B450M Bazooka/Bazooka V2||X370 XPower Gaming Titanium||B350 Tomahawk|
|X470 Gaming Pro Carbon||B450 M Pro-VDH/VDH V2||X370 Gaming Pro Carbon||B350 PC Mate|
|X470 Gaming Pro Carbon AC||B450M Pro-VDH Plus||X370 Gaming Pro Carbon AC||B350 Tomahawk Arctic|
|X470 Gaming Plus||B450I Gaming Plus AC||X370 Gaming Plus||B350 Gaming Plus|
|X470 Gaming Pro||B450M Pro-M2/ M2 V2||X370 Gaming Pro||B350M Mortar|
|B450M Thunder||X370 Krait Gaming||B350M Mortar Arctic|
|B450 Gaming Pro Carbon AC||X370 SLI Plus||B350M Bazooka|
|B450 Gaming Plus||X370 Gaming M7 ACK||B350M Pro-VDH|
|B450-A Pro||B350M Gaming Pro|
|B450M Gaming Plus||B350I Pro AC|
|B450M Mortar||B350 Gaming Pro Carbon|
|B450M Titanium||B350M Pro-VH Plus|
|B450M Bazooka Plus/ Plus V2||B350 Krait Gaming|
|B450M Tomahawk||B350 Tomahawk Plus|
|B350M Pro-VD Plus|
While many X370 and B350 chipsets will have the E7a31AMS.1M1 UEFI support, it leaves an argument of incompatibility with some or a handful of these motherboards. There’s still time for the AMD Ryzen 3rd generation launch, and therefore plenty of time to roll out updates for any remaining motherboards.
To be fair, MSI tech never said they misinformed the user. He only said the available updates are on the B450 and X470 platform. It will be misinformation when he says the UEFI is exclusive with these platforms. MSI could have rolled out an update for its tech support to respond about such inquiries.
— Hardware BBQ (@HardwareBBQ) April 17, 2019